Returns & Exchanges
At Prism Supply, we want you to be completely satisfied with your purchase. If your new fashion finds aren't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in original condition.
Attach the Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return parcel.
Ship and Refund
Drop off your package at any authorized carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing